Whitepaper March 31, 2025

Is Your Business Truly Protected? 20 Questions to Ask Before Choosing an MDR Provider

Stan Davidson Senior Sales Engineer Western Europe
Whitepaper March 31, 2025

Is Your Business Truly Protected? 20 Questions to Ask Before Choosing an MDR Provider

Stan Davidson Senior Sales Engineer Western Europe

The cyber threat landscape is relentless. Every day brings news of sophisticated attacks, data breaches, and the ever-present threat of ransomware. For businesses striving to stay ahead, Managed Detection and Response (MDR) services have become a critical component of a robust security strategy. But with a rapidly expanding market, how do you ensure you’re choosing the right MDR provider – one that truly delivers the protection and resilience your organisation needs?

The truth is, not all MDR providers are created equal. While many promise comprehensive security, the reality can vary significantly. Selecting an inadequate provider can leave you with a false sense of security, potentially exposing your organisation to significant risks and financial losses.

Don’t leave your security to chance. Make informed decisions.

At Obrela, we understand the challenges businesses face when navigating the complex world of MDR. That’s why we’ve developed a comprehensive guide: “20 Critical Questions to Identify the Right MDR Provider.”

This isn’t just another marketing brochure. This guide is designed to empower CISOs, CTOs, CIOs, and Security Directors like you with the knowledge to thoroughly evaluate MDR services. By asking the right questions, you can identify potential gaps, expose weaknesses, and ultimately select a partner capable of providing reliable, long-term security.

Inside this guide, you’ll discover the crucial questions to ask across key areas, including:

  • People & Relationships: Understand the human element behind the service – the expertise of the analysts and the strength of the partnership. Is their Security Operations Centre (SOC) truly 24/7? What’s their analyst retention rate? Do they offer a dedicated customer success resource?
  • Processes & Operations: Delve into how the service is delivered, managed, and continuously improved. How do they scale their SOC? What are their service KPIs for availability and incident response? How do they ensure continuous improvement in their threat detection capabilities?
  • Technology & Capabilities: Explore the tools, techniques, and coverage offered. What is their Incident Response capability? Can they initiate remote containment? What is their approach to proactive threat hunting and emerging threats?

By downloading this guide, you will gain:

  • Actionable insights: Understand the key differentiators to look for in an effective MDR provider.
  • A framework for evaluation: Equip yourself with 20 targeted questions to ask current or prospective providers.
  • Confidence in your decision-making: Mitigate the risk of selecting an inadequate provider and position your organisation for long-term security success.

Don’t wait until an incident occurs to question your security measures. Take control of your cybersecurity strategy today.

Download your free copy of “20 Critical Questions to Identify the Right MDR Provider” now and ensure your business is truly protected.